Please fill out and submit the CLAIM FORM in its entirety – for each individual product (even if it shares the same batch number).
Customer has 30 days (from date of submission) to submit all evidence of information or the claim will be denied due to insufficient evidence and information.
‘Assistance’ will follow up with the Customer once the claim is received and processed.
A 12” x 12” defective sample is REQUIRED for all claims (used samples removed from the application surface MUST be placed on spare liner for shipping).
Please ship the sample to:
HEXIS Americas
Attention: Claims
850 Progress Center Court
Suite 150
Lawrenceville, Georgia 30043
USA
Additional information can be found at the below links:
HEXIS Americas Claim Form: https://www.hexisamericas.com/claims
HEXIS Warranty Information: https://www.hexis-graphics.com/us/warranty/
HEXIS Durability Information: https://www.hexis-graphics.com/us/supports/durability/